shwe99's Responsible Gaming Policy
Gaming should be enjoyable. At shwe99, we value every player's healthy relationship with gaming and provide self-control tools and support.
Enjoy gaming in balance
At shwe99, we put players first so they can enjoy gaming on their own terms. Whether it's football betting, Live Casino, or Slots — every session is true entertainment only when you are aware of what you can afford to lose and have planned ahead.
Gaming is not a way to recover missed opportunities — it is entertainment that should fit within a stable financial situation. Our players build their gaming habits with their physical, mental, and financial wellbeing in mind. This page explains the self-control tools, information resources, and support channels that shwe99 provides.
Setting your own spending limits, placing time limits, and taking short breaks — these are the tools every player can use to stay in control. If gaming starts to feel like a problem, you can reach us immediately through shwe99's 24/7 Live Chat.
Our Commitment Policies
21+ Age Restriction
The shwe99 platform is open only to players aged 21 and above. Underage individuals are not permitted to participate in any gaming activity.
Setting Deposit Limits
Each player can set their own deposit limit (daily / weekly / monthly) to manage their financial safety themselves.
Temporary Break (Time-Out)
If you want a short break from gaming, you can set a time-out of 24 hours, 7 days, or 30 days. During this period, no gaming activity is possible on the account.
Self-Exclusion
If you want to stop gaming for a longer period, you can request a self-exclusion of 3 months, 6 months, or permanently. The support team will action this straight away.
Session Time Limit
You can set a daily or weekly play time limit. Once the set time is up, you will be automatically logged out.
24-Hour Support
For any gaming-related issues, you can reach us 24/7 in Burmese through shwe99 Live Chat.
Problem Gambling Warning Signs
If any one or more of the following applies to you, it may be a sign of problem gambling.
- Repeatedly returning to gambling with the intention of winning back losses
- Borrowing money you cannot afford to repay in order to gamble
- Consistently prioritising gambling over family, work, or education
- Hiding your gambling and doing it without telling your family
- Feeling angry, anxious, or low because of gambling
- Trying to stop but finding yourself unable to and continuing to gamble
Check Yourself
Does gambling still feel like fun, or has it started to cause stress and anxiety? You can check for yourself with the questions below.
Answer each question honestly
Do you feel regret after gambling too much? Do you tend to play longer than you planned? Is the amount you spend on gambling gradually increasing? If you can answer "yes" to any of these questions, you are welcome to talk openly with our support team.
Alert for Family Members
If you suspect a family member or friend may have a gambling problem, the shwe99 support team can offer guidance. You can reach us at [email protected].
How to Use the Self-Control Tools
Log in to your account
Log in to your account via shwe99 Login and go to your account settings.
Choose a control option
Open the "Responsible Gambling" settings section and select the type of limit you want.
Set the amount / time
Enter a number for your deposit limit (daily / weekly) or play time limit, then save.
Contact us for self-exclusion
If you need self-exclusion, contact the support team directly via Live Chat — it will be handled immediately.
How We Protect You
Deposit Limit
Every player on shwe99 can set their own deposit limit. Once a daily deposit limit is set, you cannot deposit beyond that amount. Weekly or monthly limits can also be adjusted. If you want to lower your limit, the change takes effect immediately. If you want to raise it, a 7-day confirmation period must pass before the change applies, and you will be notified of the update.
Time-Out
If you want to take a short break from gambling, you can use the Time-Out tool. You can pause for 24 hours, 48 hours, 7 days, or 30 days. During this period, depositing and playing will be suspended. To extend the period after it ends, you must do so manually — it will not reopen automatically.
Self-Exclusion
Self-Exclusion is for players who want to stop gambling for an extended period. You can request an exclusion of 3 months, 6 months, 1 year, or permanently via Live Chat. We commit to also stopping gambling-related promotional communications from shwe99 during this period.
Protecting Family Members
If you share a home computer or mobile device, please install parental control software to prevent children or younger family members from accessing gambling websites. shwe99 strictly prohibits anyone under the age of 21 from participating in gambling.
Fair Play and Safety
All games on shwe99 are protected with SSL encryption and your personal data security is a top priority. Game results are generated by a Random Number Generator (RNG), ensuring fair and accurate outcomes and a safe, fair gaming environment.
Play and have fun —
and look after yourself
Want to know more about responsible gaming or explore shwe99's games? You can access all of shwe99's game sections.