Data Protection Policy

shwe99's Privacy Protection Policy

This policy explains in detail how the personal information you provide on the shwe99 platform is collected, stored, used, and protected.

Last updated: 30 October 2026

This Privacy Policy ("Policy") applies to every player and visitor who uses the shwe99 platform (shwe99.mom). This Policy represents our commitment to improving our services and protecting players' personal information.

By registering an account with shwe99 or continuing to use the website, you are considered to have read and accepted the terms of this Policy. If there is any section you do not understand, you may contact us at [email protected].

Types of Information Collected

1.1 Information You Provide Directly

When you register an account, make a deposit, withdraw funds, or contact customer support on shwe99, the following information will be collected—

  • Name, date of birth, and ID number (for age verification)
  • Contact details — mobile number and email address
  • Payment details — KBZPay, Wave Money, AYA Pay, or CB Pay number
  • Deposit / withdrawal records
  • Customer support communication records

1.2 Automatically Collected Information

The following technical data is collected automatically when you visit the website—

  • IP address and ISP (for site security and geographic restriction checks)
  • Browser type, version, and device model
  • Pages viewed and click records on the website
  • Session cookies and temporary session log files
  • Transaction log data

1.3 Information obtained from third-party sources

Collected in some cases, but rarely—

  • Information obtained from payment network verification checks
  • Data shared from fraud prevention services

When we integrate data from third-party sources into our database, the terms of this policy continue to apply.

How is the collected information used

shwe99 uses players' personal information only for specific purposes—

  • Account management: To create your account, verify your identity, and maintain security
  • Financial transactions: To process deposits, withdrawals, and prize payments
  • Legal requirements: To meet relevant legal obligations
  • Fraud prevention: To detect suspicious activity and protect players' accounts
  • Customer service: To answer inquiries and resolve technical issues
  • Service improvement: To analyse website activity and improve the player experience
  • Promotional communications: To send bonus and special offer updates, if you have agreed to receive them

Data you provide to us will be used only for purposes directly related to those stated in this policy, and will not be used for any other purpose without authorisation.

Data sharing with third parties

3.1 Cases where we share data

When shwe99 shares players' personal information with third parties, it does so only under the following conditions—

  • Payment services: Only the information strictly necessary to process transactions is shared with KBZPay, Wave Money, AYA Pay, and CB Pay
  • Technology service providers: Companies that support platform operations and security — they may handle data only as we instruct
  • Legal matters: When required by a legal investigation or formal court order
  • Fraud prevention: In applying financial protection measures for players

3.2 What we do not share

shwe99 will not—

  • Sell players' personal information to advertising companies or data brokers
  • Provide personal information to third-party marketers without a financial transaction involved
  • Use personal information for affiliate advertising distribution without the player's clear consent

Cookie and tracking technologies

4.1 What cookies are

A cookie is a small text file stored in your browser. The shwe99 website uses cookies for the following purposes—

  • Strictly Necessary Cookies: To keep the website functioning correctly and maintain account sessions — these cannot be turned off
  • Functional Cookies: To remember your language preference and make repeated logins more convenient
  • Analytics Cookies: To understand website usage patterns and improve our service

4.2 Managing cookies

When continuing to use the website, non-essential cookies can be blocked through your browser settings. Note, however, that blocking strictly necessary cookies may affect website functionality.

Data retention period

shwe99 will retain players' personal information until the purposes described in this policy have been fulfilled, or for as long as required by legal obligations—

  • Account data: As required by law after the account is closed
  • Financial transaction records: Until financial legal requirements are met
  • Communication records: For as long as needed for service improvement and dispute resolution
  • Cookie data: Until the cookie's set expiry date

After the retention period ends, we will securely delete the data or convert it to a form that contains no personal information.

Players' data rights

Every player using the shwe99 website has the following rights regarding their personal information—

  • Right to Access: You can request to view the personal data we hold about you
  • Right to Rectification: You can request corrections to any inaccurate or incomplete data
  • Right to Erasure: You can request deletion of your data in cases where there is no legal obligation to retain it
  • Right to Restriction: You can request that we limit how we process your data
  • Right to Object: You can object to the processing of your data with specific reasons
  • Right to Data Portability: You can receive your data in a structured, shareable format
  • Right to Withdraw Consent: You can withdraw consent you previously gave for optional matters, such as receiving bonus notifications

To exercise any of these rights, contact us at [email protected]. We will respond to your request within 30 days and handle cases with no legal restrictions as quickly as possible.

Data Security Measures

shwe99 uses industry-standard technical and administrative security measures to protect players' personal data from unauthorized disclosure, loss, or damage—

  • SSL/TLS Encryption: All data transmitted between the website and our servers is encrypted
  • Server Security: Data servers are protected with access controls and firewalls
  • Access Restrictions: Only authorized staff can view player data; they receive training on operations and data protection
  • Security Audits: Regular penetration tests are conducted to strengthen our defenses
  • Data Breach Notification Plan: In the event of a data breach, players and affected parties will be notified promptly in accordance with legal requirements

While our security measures are strong, please understand that no internet data transmission can be guaranteed 100% secure. Players should also keep their account passwords strong and never share them with anyone to maintain personal security.

Players Under 21

shwe99 provides services only to those aged 21 and above. We do not intentionally collect personal data from anyone under 21. If we become aware that a player is under 21, we will immediately delete their data and suspend their account.

If you find that a player under 21 is accessing the site, please notify us at [email protected].

About Policy Changes

shwe99 may update this privacy policy over time due to service improvements or changes in law. When any change is made—

  • The updated policy will be posted on this page immediately
  • A notice will be sent to players with accounts
  • For significant changes, a clearer notification will be provided

Continuing to use the website after an update means you have accepted the revised policy, so please read any notices you receive carefully.

Contact Us About Privacy

If you have any questions, requests, or complaints regarding this privacy policy, you can reach the shwe99 customer service team—

Data protection requests will be responded to within 30 days, and cases with no legal restrictions will be fulfilled as quickly as possible.

What You Should Know About Privacy Protection

Your data is protected with SSL/TLS encryption during all payment transactions. When connecting with KBZPay, Wave Money, AYA Pay, and CB Pay, only the minimum information required to confirm the transaction is shared, and your full payment details are not stored on shwe99 servers.

Under no circumstances will shwe99 sell players' personal information to advertising companies, data brokers, or marketing contractors.

Yes, you can. Send a data deletion request to [email protected]. Please note that data required by law to be retained — such as financial transaction records — can only be deleted after the legally required retention period has ended.

Contact us via 24/7 Live Chat or at [email protected] to request that bonus and promotion messages be stopped. This will not affect your eligibility for bonuses — it only stops personal marketing messages.

Your IP address is used only to maintain site security, prevent fraud and unauthorised access, and gather platform performance analytics. It is not used for advertising targeting.

If a data breach occurs, affected players will be notified as quickly as possible through their registered contact method (mobile number or email), with a clear explanation of the nature of the incident, the protective measures taken, and any actions players should take.

Yes. For significant policy changes, registered players will receive advance notice, and the updated policy will be published on this page immediately. Continued use of the platform will be considered acceptance of the updated policy, so please read any notices carefully.